How to Report Cheaters in PUBG Mobile – Anti-Cheat Guide

The ban pan is in your hands!

So you’ve just been shot through three walls and a steel beam. You don’t need to be an expert in ballistics to know that’s not quite how bullets work. The only other explanation? You got killed by a hacker. Bullets can absolutely blast through thin materials, but when someone manages to see your exact position through six brick barriers and knock your head clean off with a pistol, you know something’s up. So what can you do about it? Rightfully attempt to get them banned, of course. Here’s how to report cheaters in PUBG Mobile.

Over the last year or two, PUBG Mobile has begun to crack down heavily on cheaters, hackers, and anyone who uses malicious tools and tricks to rob players of well-deserved chicken dinners. Operation: Ban Pan, as it’s so lovingly known, has resulted in over 2,500,000 (that’s 2.5 MILLION) bans these last few weeks alone. Sure, it highlights a worrying trend for the game’s playerbase, but it proves that action is being taken to secure its validity as a competitive game. Automatic detection plays a big part in this, (ever notice the check procedure when loading into a match?), but it’s up to player reports, evidence, and manual tribunals to ultimately keep on top of the problem. That’s where you come in.

Report button location in PUBG Mobile

How to Report Players in PUBG Mobile

There are two buttons used to submit reports from within a PUBG Mobile match; one for reporting any visual glitches, errors, and other such general coding issues, and another for reporting players. It’s the second option you want in this situation. So if you’ve just seen a hacker flying around the map, you’ll need to hold off on hitting the Report button until one actually slaughters you. Once they do, you can report them by hitting the separate Report button on the results overlay that pops up as you die.

Click this little button to get a pop-up window that includes your killer’s name and account ID, a bunch of pre-set reasons for reporting them, and a text box you can use to explain your suspicions in a bit more detail. The accusations and evidence you give here will let the real life representatives over at Tencent know what to look out for when reviewing your defeat, giving them the means to build a case against the player. The more accurate the detail, the more likely you are to get the player banned.

One option you really should enable to aid all this, though, is the new Death Replay feature. If you don’t see the option to re-watch the seconds leading up to your death from your killer’s perspective on the defeat screen, you probably need to enable it by following this guide. Once you do, you’ll be able to witness your own demise to reaffirm your suspicions or, if the footage proves they just outplayed you, avoid clogging up the notoriously busy ban pan queue. It all helps.

PUBG Mobile hacker report screen

Better yet, if you record PUBG Mobile gameplay yourself and happen to be going up against a squad full of hackers, capture some video on the spectate screen and upload it to the /r/PUBGM_CheaterReports subreddit. The numerous Community Mods there can review the footage and forward any properly suspicious activity to Tencent’s security staff—the fine people behind the swinging of the infamous ban pan.

There’s no proper way to find out whether you’ve managed to get a player banned or not, but by keeping tabs on player ID numbers, you can periodically check whether they’re still active in the game. So remember: if you’re looking to report a player, make sure Death Replay is enabled, review the footage when you’re killed by a suspected hacker, and use the Report button from after you fall in battle to alert Tencent staff. If you want to report entire teams or flag players with suspicious KD/As rapidly climbing the leaderboards, upload evidence and particularly suspicious clips to the subreddit. If we all chip in, the game will be a better place for everyone. Except for the cheaters, of course. They can get lost.


Disclaimer: Fanbyte is owned by Tencent, which also runs Tencent Games, developer and publisher of PUBG Mobile. Tencent also subsidizes much of Fanbyte’s PUBG Mobile coverage by covering freelancer budget costs. Those covering PUBG Mobile for the site have no contact with Tencent, however, and are given complete creative control to write whatever they wish.

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